10, Jl. Prof. DR. Soepomo No.2, RT.10/RW.15, Menteng Dalam, Tebet, South Jakarta City, Jakarta 12870
Jakarta Selatan - Jakarta - Indonesia
Jakarta Selatan - Jakarta - Indonesia
DESKRIPSI PEKERJAAN
Responding to customer WhatsApp, emails and social media from tools helpdesk
Handling customer complaints and resolving issues effectively
Identifying customer needs and offering suitable solutions
Escalating complex issues to supervisors when necessary
Following up merchant by means of Outgoing Message or Outgoing Call
Make reports from customers for Complaint, Request and Inquiry cases
REQUIREMENT
Minimum 1 year of work experience as customer service (banking, fintech, ecommerce) Minimum D3 Ready for shift work
DETAIL LOWONGAN
- Umur -
- Min. Qualification D3
- Min Experience Staff
LOKASI KERJA
Address
Jakarta Selatan
GAMBARAN PERUSAHAAN
Keuangan/Bank
08991966886
monday - friday
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