Customer Service Support

(Staff)
PT Sinergi Performa Cipta
IDR 4,014,000 - 4,500,000
Jl. KH Abdullah Syafei No.27, RW.1, Tebet Bar., Kec. Tebet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12810
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

About the team: support team drives one of our core values ‘Outserve Our Customers’ and provide support to in-country business units and a wide range of verticals About the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals including registration, acquisition, and sales transaction.
REQUIREMENT

- Educate consumers and partners on our products, promotional campaigns, as well as troubleshooting when they have difficulties. - To resolve consumers and partners problems quickly and effectively with empathy and care. - Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc). Essential Experience / Criteria (Mandatory): -Min D3/S1 any major With GPA 2,75 -Clear Articulation and good communication in Bahasa -Experience in customer service area -Experience in sales area -Typing skill with WPM 50 & Accuracy 90% -Sense Of Empathy -Vaccinated min 2 Dose -Energetic and agile -Min. Fresh graduate and max 2 years in the same position (entry level) -Attention to detail -Adaptive with dynamic changes - Able to speak English with minimum passive communication (Preferred)

DETAIL LOWONGAN
  • Umur Min 23th - Max 28th
  • Min GPA 2.75
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Medan

GAMBARAN PERUSAHAAN

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http://spcgroup.co.id/

Konsultan

02147151413

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FOTO PERUSAHAAN

Lokasi Perusahaan Jl. KH Abdullah Syafei No.27, RW.1, Tebet Bar., Kec. Tebet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12810