IT Service Desk

(Staff)
AFNI Philippines Inc.
Diliman Commercial Center, 46 Commonwealth Ave, Quezon City, 1126 Metro Manila, Philippines
Manila - Luzon - Philippines
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

• Provides first level support to internal customers for IT related services supported by the Afni IT Department, properly documents incident into the support system; uses a knowledgebase and attempts to resolve (PC, LAN, Network, and Voice) before referral to second level analyst; interacts with clients regarding incidents affecting or resulting from client applications; ensures all department SLAs are met with incidents.
REQUIREMENT

• High school diploma and at least one year relevant experience is required. • Experience using Microsoft Office products is required. Microsoft Certified Professional, A+ certification, Network + certification is preferred. • Strong customer service skills. • Demonstrated strong written, interpersonal and verbal communication skills. • Demonstrated ability to handle to multiple tasks with attention to detail and meet deadlines simultaneously. • Strong organizational and prioritization skills. • Exceptional interpersonal skills (negotiation, team-building, positive thinking, can-do attitude and job flexibility).

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification SMA/SMK
  • Min Experience Staff

LOKASI KERJA

Alamat

Manila

GAMBARAN PERUSAHAAN

-

http://afnicareers.com/philippines

Telekomunikasi

63284622364

monday - saturday

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FOTO PERUSAHAAN

Lokasi Perusahaan Diliman Commercial Center, 46 Commonwealth Ave, Quezon City, 1126 Metro Manila, Philippines