Foresta business loft 3 No. 30 & 31, Jl. BSD Raya Utama, Kecamatan:, Pagedangan, Tangerang, Banten 15331
Tangerang - Banten - Indonesia
Tangerang - Banten - Indonesia
DESKRIPSI PEKERJAAN
Deal directly with customers either by telephone or electronically
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Work with customer service manager to ensure proper customer service is being delivered.
Compile reports on overall customer satisfaction
Communicate and coordinate with internal departments
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process
REQUIREMENT
Knowledge of customer service principles and practices Knowledge of relevant computer applications Ability to type Knowledge of administrative procedures Numeric, oral and written language applications Product knowledge
DETAIL LOWONGAN
- Umur -
- Min. Qualification SMA/SMK
- Min Experience Staff
LOKASI KERJA
Alamat
Jakarta